Returns & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your order to request a return. If your order arrived damaged or defective. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us through aurora92076@gmail.com. If your return is accepted, we’ll provide you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return shipping costs and associated costs are the responsibility of the customer.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Exchanges are subject to our Return's Policy. Exchanges will be subject to Restocking Fees. Return shipping costs and associated costs are the responsibility of the customer. We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us through aurora92076@gmail.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Any order that is discounted, on sale, on special offer or bought with a discount cannot be refunded or returned. Shipping fees are not refundable.